Terms – Warranty

Service Contract

Preparation Floors, ceiling and walls should be cleaned prior to my arrival. This will reduce the amount of dust that falls onto the surface during application. All loose items must be removed (curtains, toiletries, mirrors, pictures, etc). Anything I remove is out of courtesy and will not be held responsible for any damage during the process. It is the customer’s responsibility to put everything back into its place after my job is completed.

Plumbing Any leaks coming from faucets, handles or any plumbing fixtures should be fixed before I arrive. Please remove overflow plate on tub and plumbing fixtures over the surface should be loosened or removed. Toilet must be removed if necessary, need at least an eight inch gap from the tub.  I will not be held responsible for any plumbing fixtures I remove for I am (not a licensed plumber). If fixtures can not be removed I can mask them off before applying the new finish.

Grout The finish being applied will not fill in any missing grout. All grout must be in good condition before I arrive to achieve the best possible looking finish. Our coatings are applied at a very thin viscosity. Therefore any unevenness, gaps, or pinholes in grout will also not be hidden.

Paint and Wallpaper I am required to tape and mask off the perimeter of the substrate being refinished. When masking is removed any paint or wallpaper that is lifted, I will not be held accountable for the repairs. Any areas of concern please point them out so I can use extra caution.

Terms

This is a service request contract. Payment is due after a final inspection upon completion. Cash checks or money orders will be accepted. Please make checks payable to Amazing Reglazing.

Warranty

            All residential work is covered for five years from any lifting or peeling of the finish due to workmanship. If finish chips or peels on its own it will be repaired at no additional cost. Any chips caused by impact of falling objects may be subject to an extra service charge. If this happens you should call me as soon as possible to schedule a repair, as this could cause more of a serious problem over time. Any deterioration of the finish do to cleaning or water conditions will be considered normal wear and tear. Any staining due to using improper cleaners or hair dyes may be subject to a repair charge. A slip resistant surface is applied to every tub, however you can still slip. I will not be responsible for any injuries from slipping in the shower/ or tub. This warranty is not transferable if the property is sold. For commercial or rental properties the warranty is limited to two years. Sinks, floors and chip repairs are not covered by this warranty.

List of rules for your refinished tub

  1. DO NOT use the surface for the specified number of days or hours recommended after completion of the job.
  2. DO NOT leave soap bottles or any objects on the tub.
  3. DO NOT let a leaky faucet go unrepaired.
  4. DO NOT use abrasive cleaners. No S-O-S pads. Nothing with ammonia or bleach.
  5. DO NOT use bathmats with suction cups underneath.
  6. DO NOT pick surface dust with your finger. Dust will fall onto the finish and this can not be avoided as I am not working in a 100 percent dust free environment. Any dust settled into the refinished surface will dissipate in 3-4 weeks of normal cleaning.
  7. DOT NOT clean animals in the refinished tub. There claws will scratch the painted finish
  8. The best way to keep your tub clean is too wipe it down with a towel after each use. You don’t have to wipe it dry; this is to prevent soap scum build up.
  9. Maintain caulking around tub.
  10. Some good cleaners are Lysol Basin Tub and Tile, Mr. Clean, DOW, Fantastic. Its best to read the back label and it will always tell you if it is useable or not for painted surfaces.

You may wax tubs 2-3 times a year with a urethane polish (Turtle Wax 2001). This will help hold its gloss retention. Don’t polish the bottom where you will be standing.